Ne-ku-dot NDIS support in Melbourne
We connect
the dots.
Between people who need support and the Support Workers who fit them. We’re a Melbourne family team who get to know both sides properly, then make the introduction.
Prefer to talk? Call 0452 493 535
Rachel is the reason Nekudot exists. Read our story- Support facilitated
- 1,200+ hours
- Every Support Worker
- Interviewed one on one
- Based in
- Melbourne, family run
- Independent
- Not affiliated with the NDIA
How it works
Our simple system.
Three steps, with a real person at every one of them. No algorithm and no shortlist of strangers.
Step 1
We get to know you
Once we have your details, we’ll be in touch to get a proper understanding of your needs, your routine and what a good week looks like.
Step 2
We introduce someone we know
We interview every Support Worker one on one and get to know them properly, so when we suggest someone it’s because we think you’ll click.
Step 3
You’ve got a new Support Person
If things click, you’re connected. And don’t worry, we’re always the go-between if anything ever comes up.
Get started
Which side are you on?
I need support
Tell us about the person being supported and what matters to them. A short questionnaire, read properly by a real person.
For Support WorkersI want to support
Join a network where you’re matched on fit, not slotted into a roster. Tell us about yourself and we’ll be in touch.
What we help with
Support for everyday life.
Whatever the week needs. Not sure what fits? Ask us and we’ll talk it through.
At homePersonal care
Help with showering, dressing and grooming, done with dignity and on your routine.
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Support with the personal parts of the day, like showering, dressing, grooming and getting ready, done in a way that protects dignity and privacy.
We take time to understand routines and preferences first, including whether a male or female Support Worker would feel more comfortable.
Ask us about personal careAt homeHousehold support
Cleaning, cooking and errands. The everyday jobs that keep a week running.
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Help keeping the home running: cleaning, laundry, cooking, grocery shopping and errands.
Where it helps, your Support Worker can do these alongside you, so it builds skills and independence rather than just getting jobs done.
Ask us about household supportOut and aboutCommunity access
Getting to the places and people that matter: classes, shops, appointments, a catch-up with friends.
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Support to get out and take part in the things that matter to you, from classes and appointments to shopping and community events.
That can mean help planning the outing, getting there and back, and settling in once you arrive, with the aim of building confidence over time.
Ask us about community accessOut and aboutCompanionship
Someone to spend time with, share an interest with and build a good routine around.
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Regular time with someone who shares your interests, whether that’s a walk, a game, a coffee or a hobby.
For many people this is where confidence and friendships grow, and a steady routine can give families real peace of mind too.
Ask us about companionshipKids and teensSupport for children
Support Workers who are great with younger people, matched with the whole family in mind.
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Support Workers who are patient, playful and comfortable with younger people, matched with the whole family’s routine in mind.
Anyone supporting children needs a Working with Children Check, and we ask about it upfront.
Ask us about support for childrenOlder adultsSupport for older people
Patient, steady support for older participants and the families who look out for them.
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Patient, steady support with daily tasks, getting out and staying connected.
Families are welcome to be part of the conversation from the start, so everyone knows who is helping and how.
Ask us about support for older peopleFunded through your NDIS plan. We work with self-managed and plan-managed participants. Tell us what you need
About us
For Community,
by Community.
We’re a Melbourne-based family team on a mission to connect people in need with the right Support Workers.
We know first-hand how important, and let’s be honest, how frustrating finding the right fit can be, for participants and for workers. We’re not another agency. That’s where we come in.
Read our storyDoes it cost anything to talk to you?
No. Filling in the questionnaire or giving us a call costs nothing, and there’s no obligation to go ahead.
What kind of NDIS plan do I need?
We work with self-managed and plan-managed participants. If your plan is NDIA-managed, give us a call and we’ll talk through what your options are.
How do you decide who to introduce?
We interview every Support Worker one on one and get to know them properly. Then we match on what actually matters day to day: personality, interests, experience, location, and any preferences you have around gender, language or culture.
What if it doesn’t click?
Tell us. We stay the go-between for as long as you want us there, and if a match isn’t right we’ll work with you on finding someone who is.
Are you part of the NDIA?
No. Nekudot is an independent service and is not affiliated with the NDIA.
I’m a Support Worker. How do I join?
Fill in the short application on our Become a Support Worker page. We’ll be in touch for a proper conversation.